I decided to take my wife out on a date tonight to one of her favorite Mexican food places. It was bustling! We were a party of two, though, so got seated right away. We ordered and then waited. And waited. We were served our food by someone other than our waiter and then all through dinner no one came to check on us but this other guy. Our drinks were left unfilled and we were starting to make jokes about where our waitress went.
Finally, I asked the guy who kept coming over if he were the manager. He was one. I explained that our waitress had never come back to us since we placed our order. He immediately apologized and offered to take off half our check saying that he wants us to come back. I told him we definitely would and we love the place. Then he asked if we had ever tried their famous dessert. We had not because we are always too full to order dessert. Then he said he would get us one on him to try because it was the best!
Maybe dinner didn’t go how we planned it. We didn’t get drink refills. We had some frustration over waiting for a waitress who never came back. But in the end we got a half price dinner and a free dessert (that really was the best!)
Now I’m going to send in feedback to praise this manager who made our date night awesome! Thank him and thank God!